National Water Heater

2.5 /5 (6 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The reviews for National Water Heater present a mixed picture. While some customers express dissatisfaction with service quality, particularly regarding installation issues and poor follow-up communication, others commend the company for its expertise and comprehensive maintenance checks. Many complaints highlight frustrations such as delayed service, unexpected charges during warranty periods, an... Read more

Services Offered Verified by Business

Hot water recirculation pump installation
Hot water recirculation pump repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sink installation
Sink repair
Toilet installation
Toilet repair
Water heater installation
Water heater repair
Water pipe repair

Business Details

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Workman Score

  • Price-friendly
    50%
  • Professionalism
    40%
  • Experience
    60%
  • Completion
    40%

Overview of Company Customer Sentiment Analysis in January

The reviews indicate that National Water Heater has a polarized reputation. A significant portion of the feedback points to operational issues, particularly around installation mistakes and inadequate customer support. One reviewer described a frustrating experience with a tankless water heater installation that resulted in persistent problems and poor communication from the company. This sentimen... Read more

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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