Zoom Drain

4.0 /5 (823 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The reviews for Zoom Drain present a mixed bag of sentiments, indicating a significant disparity in customer experiences. While some customers praised the company's commitment, professionalism, and communication during plumbing emergencies, others expressed frustration regarding reliability and poor customer service. Positive experiences often highlighted good communication, home respect during wo... Read more

Services Offered Verified by Business

Drain installation
Drain repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Toilet repair

Business Details

Workman Score

  • Price-friendly
    90%
  • Professionalism
    80%
  • Experience
    90%
  • Completion
    60%

Overview of Company Customer Sentiment Analysis in January

The reviews for Zoom Drain reveal both commendable customer service attributes and serious issues regarding reliability and follow-through.Positive Aspects: - Several customers expressed high satisfaction with Zoom Drain's professionalism and the expertise of their technicians. Specifically, crew leaders like Jim and Jimmy received commendations for their effective communication and leadership... Read more

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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