The Plumbing & Air Service

The reviews indicate a split experience among customers of The Plumbing & Air Service. Some users report positive encounters with technicians such as Jake, Jalen, Fletcher, and Devin, who are described as professional, friendly, and thorough. Satisfactory service experiences included efficient problem diagnosis and respectful interactions, especially noted by those who appreciated extra care, such... Read more

The reviews indicate a split experience among customers of The Plumbing & Air Service. Some users report positive encounters with technicians such as Jake, Jalen, Fletcher, and Devin, who are described as professional, friendly, and thorough. Satisfactory service experiences included efficient problem diagnosis and respectful interactions, especially noted by those who appreciated extra care, such as wearing booties to keep homes clean. However, a substantial number of negative sentiments emerged, primarily centered around poor customer service and questionable pricing practices. Many customers voiced frustration with the company's communication, citing long wait times for callbacks and persistent unsolicited marketing texts after requesting removal from contact lists. This aggressive marketing tactic seemed to exacerbate customer annoyance. Notably, multiple reviews mentioned the company Read less