The Drain King

The Drain King demonstrates strong overall performance with a WW Score of 84.2, driven primarily by exceptional professionalism (89.5) and solid project completion (87.0). The company excels at punctuality, communication, responsiveness, and technical skill, with numerous reviews praising specific technicians like Tom, James, Josh, and Mike for their courteous demeanor and thorough work. However, ... Read more

The Drain King demonstrates strong overall performance with a WW Score of 84.2, driven primarily by exceptional professionalism (89.5) and solid project completion (87.0). The company excels at punctuality, communication, responsiveness, and technical skill, with numerous reviews praising specific technicians like Tom, James, Josh, and Mike for their courteous demeanor and thorough work. However, pricing emerges as a notable weakness (72.0), with multiple customers citing high hourly rates ($300/hour mentioned), expensive quotes for major work ($10,000+ for pipe lining), and instances of perceived overcharging. Project completion is consistently strong, with jobs finished on time and cleanups praised. The company's experience level is well-documented across complex repairs, emergency response, and diagnostic work. Read less