Home Services of the Triad
1.0 /5 (16 Reviews Analyzed)
Write a Reviews
Add Photo
Share
Save
FollowOverview of Company Customer Sentiment Analysis in January
The recent reviews of Home Services of the Triad reflect a pervasive sentiment of dissatisfaction and frustration among customers. Many highlight issues related to poor communication, lack of professionalism, and inadequate service delivery, leading to unresolved plumbing problems and unnecessary additional charges. Common themes include missed appointments, failure to diagnose problems accurately... Read more
Services Offered Verified by Business
Hot water recirculation pump installation
Hot water recirculation pump repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Water heater installation
Water heater repair
Workman Score
- Price-friendly
30%
- Professionalism
20%
- Experience
30%
- Completion
20%
Overview of Company Customer Sentiment Analysis in January
Across the reviews, several critical concerns repeatedly emerge. Customers have voiced frustrations about the company's lack of communication. Many individuals report prolonged waiting times for appointments, with missed appointments or lack of notification for rescheduling being a recurrent issue. This has left customers feeling neglected