Overview of Company Customer Sentiment Analysis in January
The reviews for Custom Electric & Plumbing reveal a mixed sentiment. While some customers express satisfaction with the professionalism, dependability, and overall quality of service, others have had negative experiences that included significant issues and a lack of attention to detail. Positive sentiments highlight friendly staff, effective repairs, and successful installations, while negative f... Read more
The reviews for Custom Electric & Plumbing reveal a mixed sentiment. While some customers express satisfaction with the professionalism, dependability, and overall quality of service, others have had negative experiences that included significant issues and a lack of attention to detail. Positive sentiments highlight friendly staff, effective repairs, and successful installations, while negative feedback points to poor execution, damage to property, and serious safety concerns. Overall, the company's ability to rectify mistakes has been noted, but the divided experiences suggest a variability in service quality. Read less
Overview of Company Customer Sentiment Analysis in January
In reviewing the feedback, it becomes evident that Custom Electric & Plumbing has experienced both positive and negative customer interactions. On one hand, several customers appreciated the professionalism and friendliness of the service personnel, emphasizing traits such as knowledgeability, communication, and efficiency. One reviewer specifically credited Blake, an employee, for his dependabili... Read more
In reviewing the feedback, it becomes evident that Custom Electric & Plumbing has experienced both positive and negative customer interactions. On one hand, several customers appreciated the professionalism and friendliness of the service personnel, emphasizing traits such as knowledgeability, communication, and efficiency. One reviewer specifically credited Blake, an employee, for his dependability and responsiveness, which contributed positively to the overall experience. Conversely, the negative feedback primarily stems from significant operational issues, including poor workmanship and safety concerns. One reviewer described a severe case in which the company damaged ceilings and walls during an installation, leading to further complications and the need to engage other services to correct the problems. This reviewer Read less