Core Plumbing Specialist

The sentiment expressed in the review is predominantly negative, rooted in a specific incident between the customer and the plumber, Glen. Key points emerging from the review include:Perceived Overcharging: The reviewer feels that the service charge for the valve repair was disproportionately high compared to the actual cost of the part. This highlights a concern about pricing transparency.Quality... Read more

The sentiment expressed in the review is predominantly negative, rooted in a specific incident between the customer and the plumber, Glen. Key points emerging from the review include:Perceived Overcharging: The reviewer feels that the service charge for the valve repair was disproportionately high compared to the actual cost of the part. This highlights a concern about pricing transparency.Quality of Work: There was an expectation that the initial repair would thoroughly resolve the issue, but the recurring problem of leaking water suggests that the job was not executed properly.Customer Service Concerns: The interaction with Glen left the customer feeling frustrated and unsatisfied. The follow-up communication regarding the need for further services was met with what the customer perceived as a threatening tone about additional costs.Trust Issues: The overall lack of trust in the company Read less