Massey Plumbing

This contractor demonstrates severe and consistent deficiencies across all dimensions. Professionalism is critically compromised by documented rudeness, unprofessional communication, incomplete paperwork, and disrespectful behavior toward customers and communities. Pricing is a major liability with multiple reports of significant overcharging, price-gouging on parts, and lack of transparent estima... Read more

This contractor demonstrates severe and consistent deficiencies across all dimensions. Professionalism is critically compromised by documented rudeness, unprofessional communication, incomplete paperwork, and disrespectful behavior toward customers and communities. Pricing is a major liability with multiple reports of significant overcharging, price-gouging on parts, and lack of transparent estimates or itemization. Project completion shows mixed results with some jobs completed but others requiring multiple callbacks and corrections. Experience is undermined by knowledge gaps (missing equipment, misdiagnosis) and quality issues requiring rework. Only 2 of 10 reviews are positive, both praising a specific technician (Reggie) rather than the company overall. The company appears to have systemic operational and ethical problems. Read less