William R Homes

The review reveals several critical issues that contribute to an overwhelmingly negative perception of William R Homes. The primary concern is the failure to address and rectify problems identified during the final inspection, indicating a lack of accountability and quality assurance on the company's part. The reviewer mentions a significant delay in response and action from the warranty departmen... Read more

The review reveals several critical issues that contribute to an overwhelmingly negative perception of William R Homes. The primary concern is the failure to address and rectify problems identified during the final inspection, indicating a lack of accountability and quality assurance on the company's part. The reviewer mentions a significant delay in response and action from the warranty department, specifically highlighting a representative's sluggish communication and perceived unprofessionalism. This has led to an extended period of inconvenience, as the customer reports being unable to use their bathroom for four months in what is described as an expensive home. Such a situation not only raises concerns about the company's construction quality but also suggests inadequacies in their customer service and support processes. The mention of potentially seeking legal advice signifies that the customer's dissatisfaction has reached a critical level, a strong indicator of their overall disappointment with the company's service and reliability. The review clearly communicates a signal to potential customers to proceed with caution when considering William R Homes. Read less