Overview of Company Customer Sentiment Analysis in January
The review of Thompson Refrigeration presents a mixed sentiment. While the reviewer appreciates the thoroughness and expertise demonstrated by Jeff, the owner's son, particularly in resolving the initial issue with the propane line and fireplace, there is notable dissatisfaction regarding the service charge for a subsequent visit. The expectation for a warranty or a follow-up on the initial repair... Read more
The review of Thompson Refrigeration presents a mixed sentiment. While the reviewer appreciates the thoroughness and expertise demonstrated by Jeff, the owner's son, particularly in resolving the initial issue with the propane line and fireplace, there is notable dissatisfaction regarding the service charge for a subsequent visit. The expectation for a warranty or a follow-up on the initial repair within a short timeframe reflects a concern for customer service and value for money. Detailed Sentiment Analysis: The reviewer has highlighted positive aspects of Thompson Refrigeration, specifically applauding Jeff Read less