Overview of Company Customer Sentiment Analysis in January
The reviews of Johnson Vance Plumbing paint a very negative picture of the company's performance. Customers express severe dissatisfaction with the quality of the plumbing work, citing multiple instances of poor installation and malfunctioning equipment. The service experience is described as equally frustrating, with reports of unhelpful and rude responses from staff when emergencies arise. Overa... Read more
The reviews of Johnson Vance Plumbing paint a very negative picture of the company's performance. Customers express severe dissatisfaction with the quality of the plumbing work, citing multiple instances of poor installation and malfunctioning equipment. The service experience is described as equally frustrating, with reports of unhelpful and rude responses from staff when emergencies arise. Overall, there is a strong recommendation to seek plumbing services from alternate providers, as the described experiences indicate significant issues with both workmanship and customer service. Read less
Overview of Company Customer Sentiment Analysis in January
The feedback highlights a pattern of dissatisfaction with the quality of work performed by Johnson Vance Plumbing. Reviewers report that plumbing installations in their new homes failed significantly, with issues such as broken faucets, inadequate water flow, and leaking dishwashers. Many customers express feelings of frustration and disappointment, particularly given the expectations for quality ... Read more
The feedback highlights a pattern of dissatisfaction with the quality of work performed by Johnson Vance Plumbing. Reviewers report that plumbing installations in their new homes failed significantly, with issues such as broken faucets, inadequate water flow, and leaking dishwashers. Many customers express feelings of frustration and disappointment, particularly given the expectations for quality in a brand-new home. Moreover, customer service complaints are prevalent, specifically regarding the emergency response protocol. Customers describe interactions with staff that were not only unhelpful but also rude, exacerbating their frustration during already stressful situations like water leaks. The experiences shared indicate a lack of professionalism and accountability from the company Read less