Greene Hunt

The reviews for Greene Hunt reveal a duality in customer experiences. On one hand, several customers highlight exemplary service, especially from technician Archie, noting his ability to effectively address plumbing issues, communicate clearly, and work efficiently. Reviews emphasize the respect shown by the crew for clients' property and the quality of work delivered, creating a positive impressi... Read more

The reviews for Greene Hunt reveal a duality in customer experiences. On one hand, several customers highlight exemplary service, especially from technician Archie, noting his ability to effectively address plumbing issues, communicate clearly, and work efficiently. Reviews emphasize the respect shown by the crew for clients' property and the quality of work delivered, creating a positive impression of the technical expertise and professionalism at Greene Hunt. Conversely, a significant number of reviews illustrate serious concerns regarding customer service, particularly in instances of billing discrepancies and communication missteps. One reviewer described a particularly negative encounter involving misrepresented pricing and subsequent rude interactions with the technician and the owner, which left a lasting negative impression. Complaints about the quality of communication and the alleged dishonesty of staff, especially concerning agreements on pricing and service execution, were recurring themes in the negative feedback. Moreover, there is criticism regarding the conduct of company vehicles, indicating potential negligence in driving, which can contribute to a negative public perception and may affect prospective customers' decisions about using their services. In summary, while Greene Hunt is applauded for its skilled technicians and positive service in certain instances, serious concerns about transparency, communication, and customer service persist among clients, suggesting urgent improvements are needed to provide a consistently satisfactory experience across the board. Read less