ER Plumbing & Handyman Services

The reviews reflect divergent experiences with ER Plumbing & Handyman Services. On one hand, one reviewer commended the company's responsiveness and efficiency, noting how quickly they were able to schedule and complete a dishwasher installation. The positive feedback highlights Eric's professionalism, the team's diligence in completing the job in one visit, and their thorough cleanup after the jo... Read more

The reviews reflect divergent experiences with ER Plumbing & Handyman Services. On one hand, one reviewer commended the company's responsiveness and efficiency, noting how quickly they were able to schedule and complete a dishwasher installation. The positive feedback highlights Eric's professionalism, the team's diligence in completing the job in one visit, and their thorough cleanup after the job was finished. This review conveys a strong recommendation for the company, appreciating both the service quality and the reasonable pricing. Conversely, multiple negative reviews point to a consistent theme of unreliability. Several customers expressed frustration over appointments being scheduled and then missed without any follow-up communication, which led to feelings of wasted time and a lack of respect for their schedules. Reviewers reported waiting for technicians who did not show up, despite multiple confirmations and continued attempts to engage with the company. This has resulted in a damaged perception of the company's professionalism, with some questioning its legitimacy altogether. The contrast in experiences suggests that when service is delivered, it meets or even exceeds expectations; however, the significant issue of dependability raises concerns about long-term viability and customer retention. This inconsistency between the positive testimonials and the negative experiences emphasizes the need for the company to address operational challenges concerning scheduling and customer communication to ensure a reliable service experience moving forward. Read less