Alternative Plumbing Services

Alternative Plumbing Services (Gene Smith) receives consistently strong marks across all four dimensions from its 7 reviewers. Professionalism is the most frequently cited strength, with every reviewer noting punctuality, clear communication, courteous attitude, and honest dealings — including multiple explicit mentions of Gene not attempting to upsell or overcharge. Pricing is praised as fair a... Read more

Alternative Plumbing Services (Gene Smith) receives consistently strong marks across all four dimensions from its 7 reviewers. Professionalism is the most frequently cited strength, with every reviewer noting punctuality, clear communication, courteous attitude, and honest dealings — including multiple explicit mentions of Gene not attempting to upsell or overcharge. Pricing is praised as fair and transparent across four reviews, with one reviewer specifically noting he was not charged for a non-issue and another calling charges 'certainly fair.' Project completion scores well, with reviewers describing jobs finished promptly and a callback honored the very next morning after a follow-up issue arose. Experience and technical knowledge are highlighted in six reviews, covering a range of work from water heater replacement to recirculating pump diagnosis to specialty system installation, all described as competent and high quality. Read less