A & L Plumbing & Piping

A and L Plumbing presents a deeply mixed picture across all four dimensions. Professionalism is the most contested area: several reviews praise courteous, timely, and considerate technicians, while a nearly equal number describe missed appointments, unreturned calls, rude office staff, and technicians who left large messes — pulling the score well below average. Pricing is similarly split: some ... Read more

A and L Plumbing presents a deeply mixed picture across all four dimensions. Professionalism is the most contested area: several reviews praise courteous, timely, and considerate technicians, while a nearly equal number describe missed appointments, unreturned calls, rude office staff, and technicians who left large messes — pulling the score well below average. Pricing is similarly split: some customers report coming in under estimate and finding prices competitive, while multiple reviewers allege overbilling for hours not worked, unexplained truck fees, and a final bill 30% over estimate. Project completion is a significant concern, with documented cases of abandoned work requiring a second company, failed callbacks, no-shows on scheduled days, and jobs that required return visits to fix leaks from the original work. Experience scores slightly higher, as several reviewers acknowledge technically competent workmanship once the job is actually completed, but this is undermined by instances of poor equipment, incorrect diagnoses requiring repeat visits, and at least one case where the work was deemed poor enough that another company had to redo it entirely. Read less