Thompson Plumbing & Pump Service

Thompson Plumbing demonstrates strong performance across all dimensions. Professionalism is consistently praised with 10 mentions highlighting responsiveness, punctuality, friendly demeanor, and communication—particularly Jessica's role in scheduling and follow-up. Project completion is well-documented across 8 reviews, with work finished on time and callbacks honored, though one 2022 review fla... Read more

Thompson Plumbing demonstrates strong performance across all dimensions. Professionalism is consistently praised with 10 mentions highlighting responsiveness, punctuality, friendly demeanor, and communication—particularly Jessica's role in scheduling and follow-up. Project completion is well-documented across 8 reviews, with work finished on time and callbacks honored, though one 2022 review flagged a callback that was never made. Pricing receives strong marks from 5 reviews emphasizing fair and reasonable rates compared to competitors. Experience is evident in 7 reviews detailing skilled diagnostics, quality workmanship, and problem-solving (e.g., well pump replacement, water quality issues). The single negative review (3.0 stars, May 2022) significantly impacts the overall score, citing poor communication and unmet callbacks on a recurring issue. Read less