Service Plumbing of Charlotte

NuBlue demonstrates strong professionalism with consistently positive feedback on technician courtesy, punctuality, and communication across 48 mentions. However, pricing emerges as a significant weakness, with multiple complaints about hidden fees, inflated service charges, and estimates that exceed market rates. Project completion shows mixed results with some excellent follow-through but also d... Read more

NuBlue demonstrates strong professionalism with consistently positive feedback on technician courtesy, punctuality, and communication across 48 mentions. However, pricing emerges as a significant weakness, with multiple complaints about hidden fees, inflated service charges, and estimates that exceed market rates. Project completion shows mixed results with some excellent follow-through but also documented cases of incomplete work, failed repairs requiring callbacks, and abandoned jobs. Technical experience is solid overall, though some reviews indicate diagnostic failures and quality issues requiring rework. The company's recent reviews (past 6 months) are predominantly 5-star, but older reviews reveal systemic pricing and accountability problems that warrant caution. Read less