Butch Nantz Plumbing

Butch Nantz Plumbing has a deeply troubled review profile dominated by serious failures in responsiveness, follow-through, and workmanship. The most damaging pattern across multiple reviews is a complete breakdown in communication — contractors failing to show up, ignoring calls and texts for weeks or months, and in one case allegedly hanging up on vendors seeking payment. Project completion is ... Read more

Butch Nantz Plumbing has a deeply troubled review profile dominated by serious failures in responsiveness, follow-through, and workmanship. The most damaging pattern across multiple reviews is a complete breakdown in communication — contractors failing to show up, ignoring calls and texts for weeks or months, and in one case allegedly hanging up on vendors seeking payment. Project completion is critically low, with multiple reviews describing abandoned jobs, unresolved leaks, and work left incomplete or incorrectly done. Experience scores are dragged down significantly by a documented case of faulty hot water heater installation causing water damage and mold risk, as well as reversed water lines and improperly sized pipe fittings. The few positive reviews (3 out of 8) praise speed, friendliness, and fair pricing, and suggest Butch himself may perform adequately when engaged — but these are outweighed by the volume and severity of negative experiences. Pricing receives a middling score because while some reviewers found pricing fair, at least one customer was charged again to fix a mistake made by the contractor. Read less