United AirTemp

1.7 /5 (3 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The reviews for United AirTemp convey a predominantly negative sentiment, highlighting significant issues with service quality and trustworthiness. Customers experienced frustration with the HVAC repairs, citing poor communication, ineffective problem resolution, and a perceived lack of professionalism from technicians. There are mentions of overcharging for unnecessary work and dissatisfaction wi... Read more

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Workman Score

  • Price-friendly
    50%
  • Professionalism
    40%
  • Experience
    50%
  • Completion
    50%

Overview of Company Customer Sentiment Analysis in January

From the reviews analyzed, a clear pattern emerges regarding the perceptions and experiences of customers with United AirTemp. A key finding is the recurring issue of service inconsistency, which depends heavily on the technician assigned to perform the work. While some technicians appeared diligent, others were seen as ineffective or lacking expertise, leading to unresolved issues and customer di... Read more

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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