Travis Crawford Heating Cooling & Plumbing

Travis Crawford demonstrates strong professionalism with consistent punctuality, courteous technicians, and responsive communication across 24 mentions. Technical expertise and workmanship quality are well-documented across 16 mentions, with skilled diagnostics and thorough problem-solving. However, pricing emerges as a significant weakness, with 13 explicit mentions of costs being 2-3x higher tha... Read more

Travis Crawford demonstrates strong professionalism with consistent punctuality, courteous technicians, and responsive communication across 24 mentions. Technical expertise and workmanship quality are well-documented across 16 mentions, with skilled diagnostics and thorough problem-solving. However, pricing emerges as a significant weakness, with 13 explicit mentions of costs being 2-3x higher than competitors, aggressive upselling tactics, and inflated quotes. Project completion shows mixed results across 18 mentions—while most jobs finish on schedule, several reviews document installation defects (refrigerant leaks, improper tape work, electrical damage) requiring multiple callbacks. The company's responsiveness to complaints has been inconsistent, with some issues requiring BBB intervention. Read less