Rowan Well Drilling

Rowan Well Drilling presents a deeply mixed picture across all dimensions. Professionalism is the most-mentioned dimension and is sharply divided: multiple reviews praise the field technicians as friendly, professional, and hardworking, while two reviews describe serious communication failures and rude behavior from office staff, particularly the owner's wife. Project completion is similarly split... Read more

Rowan Well Drilling presents a deeply mixed picture across all dimensions. Professionalism is the most-mentioned dimension and is sharply divided: multiple reviews praise the field technicians as friendly, professional, and hardworking, while two reviews describe serious communication failures and rude behavior from office staff, particularly the owner's wife. Project completion is similarly split — one review describes a catastrophic failure where the wrong pump was installed, old PVC was not replaced as promised, and the contractor refused to answer follow-up calls for two years, while other reviews describe timely, complete work. Experience scores moderately, with positive reviews citing knowledgeable technicians and appropriate equipment upgrades, but the 1-star review describes a deliberate installation of inferior equipment. Pricing data is thin, with only one review mentioning a transparent on-the-spot quote, and the 1-star review implying the wrong pump was chosen to offload old inventory rather than serve the customer. Read less