Queen City Plumbing

Queen City Plumbing has a strong overall track record with the majority of reviewers praising punctuality, courteous technicians, and professional conduct — particularly standout technicians like Tore, Cory, Fernando, Richard, and Vinson who are repeatedly named positively. Project completion scores well overall, with most jobs described as finished correctly and on time, though a handful of not... Read more

Queen City Plumbing has a strong overall track record with the majority of reviewers praising punctuality, courteous technicians, and professional conduct — particularly standout technicians like Tore, Cory, Fernando, Richard, and Vinson who are repeatedly named positively. Project completion scores well overall, with most jobs described as finished correctly and on time, though a handful of notable failures exist including one case where a technician could not complete a job and charged anyway, one instance of a misdiagnosis nearly costing a customer $500, and a 2023 case where a technician recommended a full water heater replacement that a second plumber resolved for $49. Pricing is the weakest dimension, with multiple reviewers explicitly calling out overpricing, unexpected upsells, hidden charges, and one customer being quoted $6,100 by a competitor but still finding Queen City's pricing high relative to the work performed — though several others praised fair and competitive pricing. Experience scores moderately well, with many reviews citing knowledgeable and skilled technicians, but offset by a few reviews describing technicians who lacked parts, gave poor diagnoses, or failed to solve the problem. Read less