Pro Plumb Plumbing

The review set is small and spans a wide date range (2013–2020), making reliable scoring difficult. Two positive reviews from 2020 praise Ken and his team for responsiveness, professionalism, affordability, and quality workmanship. However, a highly detailed 1-star review from 2013 describes serious failures: raw sewage leaking into a crawl space for weeks due to an improperly installed or missi... Read more

The review set is small and spans a wide date range (2013–2020), making reliable scoring difficult. Two positive reviews from 2020 praise Ken and his team for responsiveness, professionalism, affordability, and quality workmanship. However, a highly detailed 1-star review from 2013 describes serious failures: raw sewage leaking into a crawl space for weeks due to an improperly installed or missing clean-out plug, a suspected contractor towel left in a pipe causing a blockage, backwards pipe installation, and a complete refusal to respond or take responsibility. This single negative review is severe enough to significantly drag down scores across all dimensions, particularly project completion and experience. The two 'unknown' reviews (one 5-star, one 1-star) provide no usable data and were excluded from scoring. Read less