Overview of Company Customer Sentiment Analysis in January
Option One Plumbing - York has garnered a mix of positive and negative reviews in the last month. Customers frequently praise the promptness of their service and the professionalism of the technicians, particularly noting specific individuals like Daniel, Ted, and Michael, who received accolades for their knowledge and thorough explanations. Many reviews highlight satisfactory repair work and cust... Read more
Option One Plumbing - York has garnered a mix of positive and negative reviews in the last month. Customers frequently praise the promptness of their service and the professionalism of the technicians, particularly noting specific individuals like Daniel, Ted, and Michael, who received accolades for their knowledge and thorough explanations. Many reviews highlight satisfactory repair work and customer friendly pricing, leading to recommendations for future plumbing needs. However, some customers reported issues such as missed appointments, dissatisfaction with additional charges for unaddressed problems, and concerns regarding transparency in pricing. Overall, while customers appreciated the effort and quality of service, there is a notable theme of inconsistency in the reliability of appointments and post-service support. Read less