Option One Plumbing - Charlotte

Option One Plumbing receives strong marks for professionalism, with dozens of reviews praising courteous, communicative, and punctual technicians by name. Project completion is generally solid, with most jobs described as finished correctly and on time, though a handful of reviews cite incomplete work, no-shows, or jobs requiring return visits. Experience scores well overall — multiple reviewers... Read more

Option One Plumbing receives strong marks for professionalism, with dozens of reviews praising courteous, communicative, and punctual technicians by name. Project completion is generally solid, with most jobs described as finished correctly and on time, though a handful of reviews cite incomplete work, no-shows, or jobs requiring return visits. Experience scores well overall — multiple reviewers highlight skilled diagnostics and quality workmanship — but is tempered by at least two reviews describing failed inspections and backwards fixture installations. Pricing is the weakest dimension: while several reviewers praise fair or competitive pricing, a meaningful cluster of negative reviews specifically calls out overpricing, bait-and-switch quoting, and estimates that were multiples of what competitors charged, which significantly pulls this score down. Read less