Edy Mac Plumbing

The shared reviews predominantly showcase a high level of customer satisfaction with Edy Mac Plumbing. Positive remarks frequently mentioned include:Prompt Service: Numerous customers noted that Edy Mac Plumbing is quick to respond to calls and arrive on-site, often within a couple of hours. Many felt reassured by their timely service, particularly during emergencies.Quality of Work: Reviewers con... Read more

The shared reviews predominantly showcase a high level of customer satisfaction with Edy Mac Plumbing. Positive remarks frequently mentioned include:Prompt Service: Numerous customers noted that Edy Mac Plumbing is quick to respond to calls and arrive on-site, often within a couple of hours. Many felt reassured by their timely service, particularly during emergencies.Quality of Work: Reviewers consistently praised the workmanship and expertise of the technicians, particularly Eddie and Derrick. Customers expressed relief after receiving effective solutions and repairs, especially when previous plumbers had created issues rather than fixing them.Professionalism: The demeanor and professionalism of the Edy Mac team were highlighted in many comments. Customers appreciated the polite and friendly nature of the staff, contributing to a positive experience.Pricing: Many reviews indicated that the pricing was reasonable and transparent, with multiple customers comparing their costs favorably to other plumbing services.Customer Loyalty: A recurrent theme in the feedback was the commitment of customers to returning to Edy Mac Plumbing for future plumbing needs. The consistent quality of service fosters a strong sense of trust in the company. However, there were notable concerns:Communication Issues: A few reviews pointed out problems with follow-up communication, where customers did not receive call-backs as promised. This inconsistency in communication marred an otherwise excellent service experience for some clients.Unmet Expectations: Despite the overwhelming positive feedback, the presence of delivery inconsistencies in terms of service callback indicates a potential gap that could affect overall customer satisfaction. In conclusion, Edy Mac Plumbing has garnered a largely positive reception based on recent reviews, underscoring their reputation for efficient service and quality workmanship among their client base, along with areas to improve for even better customer service. Read less