D E Caudle Plumbing

The company has garnered a range of sentiments from its customers over the last month. Positive reviews frequently emphasize the high quality of workmanship, with one customer praising a bathroom remodel as "absolutely beautiful" and expressing satisfaction with the adherence to the quoted budget. Other positive remarks note the willingness of the plumber to allow clients to select their own fixtu... Read more

The company has garnered a range of sentiments from its customers over the last month. Positive reviews frequently emphasize the high quality of workmanship, with one customer praising a bathroom remodel as "absolutely beautiful" and expressing satisfaction with the adherence to the quoted budget. Other positive remarks note the willingness of the plumber to allow clients to select their own fixtures without additional markup, which is viewed as a significant advantage in maintaining transparency and trust. However, the sentiment shifts notably with the critical review. This customer reports a disheartening experience where the initial price quoted was significantly deviated from upon invoicing, indicating a lack of consistency in pricing practices. Moreover, the mention of delayed arrivals and incomplete work casts a shadow on the company's reliability and punctuality, highlighting issues that may discourage potential customers from using their services. In summary, while D E Caudle Plumbing has clients who have had enjoyable and successful experiences, there are serious complaints that suggest a need for improvement in reliability, adherence to quotes, and better communication regarding job completion timelines. This duality in customer experience suggests that prospective clients should consider potential variability in service quality. Read less