Charlotte Plumbing

Charlotte Plumbing has received a mix of positive and negative feedback over the past month. Many customers praised the professionalism, thoroughness, and knowledgeable service provided by various technicians, as highlighted by their responsiveness and commitment to detail. Shannon and Shane, in particular, were singled out for exemplary service, leading to strong recommendations from satisfied cl... Read more

Charlotte Plumbing has received a mix of positive and negative feedback over the past month. Many customers praised the professionalism, thoroughness, and knowledgeable service provided by various technicians, as highlighted by their responsiveness and commitment to detail. Shannon and Shane, in particular, were singled out for exemplary service, leading to strong recommendations from satisfied clients. However, negative experiences concerning customer service responsiveness, unexpected charges, and poor communication overshadow some reviews. The showroom experience was also criticized for rudeness, leading to a perception of inconsistency in service quality. Overall, while numerous customers express high satisfaction with the plumbing services provided, complaints about transparency and customer care suggest areas needing improvement. Read less