American Leak Detection of Charlotte
3.2 /5 (5 Reviews Analyzed)
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FollowOverview of Company Customer Sentiment Analysis in January
The reviews for American Leak Detection of Charlotte present a mixed sentiment, with some customers expressing high satisfaction with the service, while others reported significant issues, particularly regarding billing and competency. Praise is directed towards specific employees for their professionalism and effectiveness in finding leaks. However, a notable number of complaints revolve around f... Read more
Services Offered Verified by Business
Gas line installation
Gas line repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Pool maintenance
Sewer installation
Sewer repair
Water pipe repair
Workman Score
- Price-friendly
50%
- Professionalism
80%
- Experience
60%
- Completion
60%
Overview of Company Customer Sentiment Analysis in January
Among the reviews, a common theme is the disparity between exceptional individual employee performance and systemic issues within the company's practices. Positive feedback highlights the competence of technicians like Dave and Jon, who were praised for their communication and effectiveness in detecting leaks quickly. Customers expressed straightforward satisfaction when they received the kind of ... Read more