Metro Rooter Plumbing Cary

Only two reviews exist, making any scoring highly unreliable. The positive review from 2018 describes a professional, tidy, and reasonably priced emergency visit, while the deeply negative review from 2011 describes property damage, a hostile response to complaints, a bogus contact email, and being hung up on by management. The negative review is particularly damaging because it touches on profess... Read more

Only two reviews exist, making any scoring highly unreliable. The positive review from 2018 describes a professional, tidy, and reasonably priced emergency visit, while the deeply negative review from 2011 describes property damage, a hostile response to complaints, a bogus contact email, and being hung up on by management. The negative review is particularly damaging because it touches on professionalism, project completion, and workmanship simultaneously. The gap between the two reviews is approximately 7 years, and neither is within the past 12 months, further reducing reliability. Scores are heavily pulled downward by the severity of the 2011 complaint, but the small sample size means no confident conclusions can be drawn. Read less