Full Stack Plumbing

The reviews for Full Stack Plumbing reveal a divided customer sentiment that reflects both commendable service and significant shortcomings. On the positive side, many customers commend the company for their swift response times, professionalism, and quality of work. Several reviews mention excellent customer service, especially praising prompt assistance during emergencies, as seen with quick ... Read more

The reviews for Full Stack Plumbing reveal a divided customer sentiment that reflects both commendable service and significant shortcomings. On the positive side, many customers commend the company for their swift response times, professionalism, and quality of work. Several reviews mention excellent customer service, especially praising prompt assistance during emergencies, as seen with quick repair jobs and effective communication. Customers appreciated the willingness of the technicians to explain the processes, offer helpful advice, and complete jobs efficiently, often without unnecessary upselling. For instance, the instances where problems were resolved in a timely manner and at reasonable prices led to a satisfactory customer experience, leading to repeat business and high recommendations. Conversely, a considerable number of reviews focus on severe dissatisfaction stemming from perceived overcharging and poor communication. Negative experiences frequently refer to instances where clients were billed unexpectedly high without prior consultation, raising concerns about transparency. Many customers reported feeling rushed into signing liability waivers that they didn't fully understand, which raised distrust towards the company Read less