American Leak Detection of Central & Eastern North Carolina

American Leak Detection Raleigh presents a deeply mixed picture across all four dimensions. Professionalism scores modestly — technicians are frequently described as personable and confident, but responsiveness and follow-through on complaints are consistently poor, with multiple reviewers reporting that calls for warranty work or refunds were ignored or denied. Pricing is a significant concern:... Read more

American Leak Detection Raleigh presents a deeply mixed picture across all four dimensions. Professionalism scores modestly — technicians are frequently described as personable and confident, but responsiveness and follow-through on complaints are consistently poor, with multiple reviewers reporting that calls for warranty work or refunds were ignored or denied. Pricing is a significant concern: charges of $400 for detection and $3,000+ for repairs are mentioned repeatedly, and two reviewers explicitly felt they received poor value given that the underlying problem was not fully resolved. Project completion is the weakest area — three of five reviews describe work that failed to fully resolve the leak, required repeat visits, or was abandoned without resolution, which is a serious red flag for a leak detection and repair company. Experience scores low-to-moderate: one reviewer praised the technician's diagnostic skill and another was satisfied with a quick find, but multiple reviews describe technicians who missed leaks, failed to scope the full extent of the problem, or performed substandard repair work such as unnecessary pipe angles and poor concrete finishing. Read less