The Honey Do Service - Asheville

The review shared highlights a significant concern regarding responsiveness and communication from The Honey Do Service - Asheville. The reviewer had requested an estimate for plumbing work and noted that while the initial visit for measuring and taking notes was conducted, the promised follow-up communication regarding the estimate was not fulfilled even after a month. The main sentiment reflec... Read more

The review shared highlights a significant concern regarding responsiveness and communication from The Honey Do Service - Asheville. The reviewer had requested an estimate for plumbing work and noted that while the initial visit for measuring and taking notes was conducted, the promised follow-up communication regarding the estimate was not fulfilled even after a month. The main sentiment reflected in this review is disappointment, stemming from the expectation of receiving timely information and the subsequent neglect of that expectation. This indicates a potential weakness in the company's processes, particularly regarding customer follow-up after an initial service interaction. While only one review was shared, it points to possible broader issues in customer service practices within the company, especially regarding their commitment to timely communication after service inquiries. Prompt and effective communication could greatly improve customer satisfaction and mitigate negative sentiments in future interactions. Read less