Simpson’s Plumbing & Septic Tank Service

Simpson Plumbing shows significant inconsistency across reviews. Positive reviews (2021–2019) praise friendly staff, efficient service, and good communication, while recent negative reviews (2023, 2018) cite severe project delays, unresponsiveness, and questionable pricing practices. The 2023 review documents a 10-week delay in pump replacement requiring customer intervention, while a 2018 revie... Read more

Simpson Plumbing shows significant inconsistency across reviews. Positive reviews (2021–2019) praise friendly staff, efficient service, and good communication, while recent negative reviews (2023, 2018) cite severe project delays, unresponsiveness, and questionable pricing practices. The 2023 review documents a 10-week delay in pump replacement requiring customer intervention, while a 2018 review reports non-responsiveness to pricing concerns. Professionalism and experience scores are dragged down by communication failures and follow-through issues in critical reviews. Pricing emerges as a major concern with charges perceived as excessive ($3,300 pump, $275 for measurements) and poor responsiveness to billing disputes. Read less