DMR Design Build

Recent reviews of DMR Design Build indicate a significant level of dissatisfaction among customers, primarily centered around issues of professionalism, communication, and completion of work. While David Rand is described as likable and ambitious, these positive traits are overshadowed by severe complaints about delayed timelines, poor quality of work, and unresponsiveness after payment. Several c... Read more

Recent reviews of DMR Design Build indicate a significant level of dissatisfaction among customers, primarily centered around issues of professionalism, communication, and completion of work. While David Rand is described as likable and ambitious, these positive traits are overshadowed by severe complaints about delayed timelines, poor quality of work, and unresponsiveness after payment. Several customers reported feeling misled about project costs and deliverables, leading to a recommendation to seek out alternative contractors. The collective sentiment from the reviews paints a troubling picture of DMR Design Build. Customers expressed frustration regarding a lack of professional conduct, noting that David Rand often communicated poorly and failed to follow through on promises. Issues included significant delays in project completion that nearly tripled the anticipated timeline, as well as the outright absence of promised materials, such as a front door and custom windows. In cases reported, clients were left feeling abandoned, as they did not receive timely updates and were often left to proactively seek information about their projects. Furthermore, specific instances of order mix-ups and unauthorized changes to design choices added to the overall dissatisfaction. Quality control also raised serious concerns, with complaints about finishing work being done poorly and materials not conforming to what was discussed. In summary, while the design work itself could show potential when completed, customers are largely deterred from working with DMR Design Build due to a consistent pattern of lack of accountability, unclear communication, and poor customer service experiences. The general consensus is that potential clients should carefully consider other options before engaging with this company. Read less