Benjamin Franklin Plumbing of Hendersonville

The recent reviews for Benjamin Franklin Plumbing of Hendersonville reflect a mixed sentiment, showcasing both positive and negative experiences from customers. On one hand, some reviewers praised the quality of work, professional service, and responsiveness of individual technicians, indicating satisfaction with specific jobs completed efficiently. On the other hand, a recurring theme highlighted... Read more

The recent reviews for Benjamin Franklin Plumbing of Hendersonville reflect a mixed sentiment, showcasing both positive and negative experiences from customers. On one hand, some reviewers praised the quality of work, professional service, and responsiveness of individual technicians, indicating satisfaction with specific jobs completed efficiently. On the other hand, a recurring theme highlighted concerns regarding pricing practices, poor customer service, and experiences that suggested a lack of professionalism. Multiple customers expressed frustration over being charged for inadequate service and claimed high prices compared to competitors, leading some to label the company as dishonest or a "rip-off." Overall, while individual technicians seemed to provide good service, issues surrounding management, communication, and pricing negatively affected customer perceptions. Read less