All About Plumbing and Septic

The reviews reveal a complex picture of customer satisfaction and dissatisfaction with All About Plumbing and Septic.Positive Experiences: - Several customers report positive interactions, highlighting the prompt response of technicians, professionalism, and thorough explanations provided during service. Reviews often mention specific technicians by name, such as Carl and Thomas, praising thei... Read more

The reviews reveal a complex picture of customer satisfaction and dissatisfaction with All About Plumbing and Septic.Positive Experiences: - Several customers report positive interactions, highlighting the prompt response of technicians, professionalism, and thorough explanations provided during service. Reviews often mention specific technicians by name, such as Carl and Thomas, praising their skills and friendly demeanor. Customers also appreciate the company's responsive customer service, emphasizing timely communication and neatness after work completion. - In multiple instances, customers commend the technicians for diagnosing problems accurately without pushing unnecessary repairs, fostering trust. The willingness to return and address issues without additional charges was noted positively.Pricing Concerns: - A striking number of reviews indicate significant dissatisfaction regarding pricing, with multiple customers describing experiences of what they perceived as price gouging. Complaints include exorbitant quotes for relatively simple jobs and situations where customers felt taken advantage of due to their urgency or lack of knowledge about plumbing services. - Specific figures mentioned in reviews often point to a disparity between expected costs and actual charges, with some stating that they received quotes from competitors that were markedly lower for the same services. This has led to serious doubts about the fairness of All About Plumbing Read less