Above & Below Plumbing

The reviews reveal a nuanced view of Above & Below Plumbing, featuring both strong endorsements and critical feedback. On one hand, three reviews commend Larry's professionalism, technical expertise, and ability to communicate effectively with customers. Clients appreciate his punctuality, friendliness, and the quality of his work, which has led to recommendations for his services and even ongoi... Read more

The reviews reveal a nuanced view of Above & Below Plumbing, featuring both strong endorsements and critical feedback. On one hand, three reviews commend Larry's professionalism, technical expertise, and ability to communicate effectively with customers. Clients appreciate his punctuality, friendliness, and the quality of his work, which has led to recommendations for his services and even ongoing contracts for larger projects, such as remodeling. The consistent praise for Larry's demeanor and work ethic indicates that many customers feel a positive rapport with him, making them repeat clients. On the other hand, the negative review highlights significant dissatisfaction with a particular service experience. The customer expressed frustration regarding the advice received, which led to unexpected complications and additional expenses. They noted that the initial installation was left incomplete and that communication post-service was unsatisfactory, with Larry placing blame on the customer rather than taking responsibility for issues that arose. This review starkly contrasts with the positive sentiments shared by other clients, suggesting underlying issues with service consistency. In summary, while there are several strong positive reviews that highlight Larry's skills and customer service, the negative feedback raises valid concerns about potential service failures and accountability. This polarized feedback suggests that while many customers may have excellent experiences, others may face significant issues that could deter them from future engagements with Above & Below Plumbing. Read less