A Rooter King

Rooter King presents a deeply mixed picture across all four dimensions. On the positive side, multiple reviewers praised fast response times, friendly technicians, and reasonable pricing — with several noting same-day or emergency service during difficult circumstances. However, serious negative reviews carry significant weight: one detailed account describes repeated misdiagnosis, no diagnostic... Read more

Rooter King presents a deeply mixed picture across all four dimensions. On the positive side, multiple reviewers praised fast response times, friendly technicians, and reasonable pricing — with several noting same-day or emergency service during difficult circumstances. However, serious negative reviews carry significant weight: one detailed account describes repeated misdiagnosis, no diagnostic equipment, and what the reviewer characterized as outright fraud over several months; another describes a technician breaking hardware and the owner refusing to resolve it; and a third documents dishonest billing practices, poor communication, and a suggestion to pay cash off the books. Project completion is particularly concerning, with one job abandoned mid-work for two weeks and another resulting in a broken fixture with no follow-through. The volume of credible, specific negative reviews prevents any dimension from scoring above the mid-60s despite the genuine positive feedback present. Read less