NY Pipe Repair & drain cleaning

The review clearly identifies issues with customer service, specifically pointing to a lack of professionalism and rudeness from the company's representative. The reviewer had a specific preference for communication via messaging; however, the response from the representative seemed dismissive and disrespectful, which exacerbated the negative experience. This indicates a potential lack of training... Read more

The review clearly identifies issues with customer service, specifically pointing to a lack of professionalism and rudeness from the company's representative. The reviewer had a specific preference for communication via messaging; however, the response from the representative seemed dismissive and disrespectful, which exacerbated the negative experience. This indicates a potential lack of training in customer relations, leading to unsatisfactory interactions with clients. Overall, the findings suggest that improving communication practices and ensuring professional conduct should be a priority for NY Pipe Repair & Drain Cleaning to enhance customer satisfaction and maintain a positive reputation. Read less