Frank Marinelli Plumbing & Heating Co

Across the extensive collection of reviews, several key themes emerge that illustrate the overall customer sentiment for Frank Marinelli Plumbing & Heating Co.Professionalism and Expertise: Multiple reviews comment on Billy and his team's professionalism and skilled approach to plumbing issues. Customers appreciate the depth of knowledge exhibited during service calls, often noting that the staff ... Read more

Across the extensive collection of reviews, several key themes emerge that illustrate the overall customer sentiment for Frank Marinelli Plumbing & Heating Co.Professionalism and Expertise: Multiple reviews comment on Billy and his team's professionalism and skilled approach to plumbing issues. Customers appreciate the depth of knowledge exhibited during service calls, often noting that the staff takes time to explain problems and solutions clearly.Promptness and Responsiveness: Numerous customers emphasize the prompt response times of the company. Reviews often specify quick arrivals at the job site, sometimes within the hour of making the call, which is particularly valued in emergency situations.Integrity and Honesty: A common thread in the reviews is the perceived integrity of Billy. Many customers recount experiences where Billy offered DIY solutions or asked customers to troubleshoot issues over the phone without charging, which fosters trust and demonstrates a customer-first approach.Affordability: Clients frequently highlight the reasonable pricing and transparency regarding costs. Compared to competitors, many reviews express gratitude for fair pricing without hidden charges, which adds to overall satisfaction.Customer Care and Satisfaction: The reviews paint a picture of a company that values customer relationships, with many people stating they have become loyal patrons after a single positive experience. Billy Read less