Babuska Plumbing Heating & Air Conditioning

Babuska Plumbing Heating & Air Conditioning presents a mixed picture based on recent reviews. While some customers praise the company for its helpfulness, responsiveness, and the quality of work done, others express dissatisfaction with professionalism and pricing practices. Notably, the experiences range from enthusiastic recommendations for their efficiency and friendliness to severe criticism o... Read more

Babuska Plumbing Heating & Air Conditioning presents a mixed picture based on recent reviews. While some customers praise the company for its helpfulness, responsiveness, and the quality of work done, others express dissatisfaction with professionalism and pricing practices. Notably, the experiences range from enthusiastic recommendations for their efficiency and friendliness to severe criticism of upselling tactics and questionable diagnostic practices. Overall, sentiments vary significantly, indicating a lack of consistent service quality, which could impact their reputation. Detailed Sentiment Analysis: The reviews for Babuska Plumbing Heating & Air Conditioning reflect a polarized sentiment. Several customers laud the company for its helpful staff, particularly highlighting employees like Will and Frank for their friendliness and thoroughness. Customers appreciated their timely responses and the quality of minor fixes, suggesting that the company has a positive reputation locally, especially in Pelham. Conversely, there is a notable pattern of frustration with certain practices related to pricing and perceived incompetence. Some reviewers felt that the fees charged were exorbitant, especially for relatively minor work, which contributed to a sense of distrust in their pricing practices. There are allegations of upselling unnecessary repairs and diagnostics, further amplifying negative sentiments. One customer Read less