Tri-County Installations Plumbing & Heating

The majority of the reviews reflect a largely positive sentiment, with aspects such as responsiveness, professionalism, and overall value being frequently mentioned. Customers appreciate the technicians, specifically naming individuals like Ryan and Eli who were described as neat and professional during installations. For emergency situations, many found the response time reasonable, and the work ... Read more

The majority of the reviews reflect a largely positive sentiment, with aspects such as responsiveness, professionalism, and overall value being frequently mentioned. Customers appreciate the technicians, specifically naming individuals like Ryan and Eli who were described as neat and professional during installations. For emergency situations, many found the response time reasonable, and the work completed was deemed competent and trustworthy. However, the negative review serves as a critical outlier, exposing a significant flaw in customer service and communication within the company. The issue cited involves a missed appointment due to a failure to properly schedule the service request, leading to a loss of time and trust for the customer. The customer Read less