Prospect Plumbing & Heating Company

Across the received review, the sentiment conveyed is primarily negative, illustrating experiences of dissatisfaction and perceived dishonesty. Customers express a sense of betrayal, particularly regarding the financial aspect of their interactions with Prospect Plumbing & Heating Company. The mention of a technician providing an inflated quote for additional work that was ultimately unnecessary r... Read more

Across the received review, the sentiment conveyed is primarily negative, illustrating experiences of dissatisfaction and perceived dishonesty. Customers express a sense of betrayal, particularly regarding the financial aspect of their interactions with Prospect Plumbing & Heating Company. The mention of a technician providing an inflated quote for additional work that was ultimately unnecessary raises concerns about the company's transparency and ethical practices. Common findings include:Accusations of Dishonesty: The reviewer explicitly labels the company as "thieves," suggesting a strong sentiment of mistrust and the belief that the company engages in unscrupulous practices to extract more money from customers.Concerns About Cost: The recurrent theme of being charged for unnecessary services indicates a significant concern regarding pricing integrity. The review illustrates a clear disconnect between the quoted services and the actual need, which leads to dissatisfaction and anger.Poor Customer Service: The refusal to issue a refund for unwarranted charges contributes to a negative customer experience, signifying inadequate support and accountability from the company Read less