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2.5 /5 (8 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

O'Keefe Plumbing & Heating has garnered a mix of positive and negative reviews in the last month, reflecting a polarized customer sentiment. On one hand, a customer praised the company's responsiveness and the punctuality and professionalism of its plumber, Joe. This positive interaction highlights effective customer service and satisfaction with the repair work. Conversely, another customer expre... Read more

Services Offered Verified by Business

Bathroom remodeling
Bathtub installation
Faucet installation
Gas line installation
Gas line repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Remodeling
Shower installation
Toilet installation

Business Details

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Workman Score

  • Price-friendly
    40%
  • Professionalism
    80%
  • Experience
    70%
  • Completion
    80%

Overview of Company Customer Sentiment Analysis in January

The reviews for O'Keefe Plumbing & Heating reveal contrasting experiences that significantly influence customer perception.Positive Feedback: One review notably emphasizes the effective communication from Cathy, who assisted with scheduling and ensured that the customer received an expedited payment receipt. The promptness of the plumber Joe is also highlighted, indicating that at least some aspec... Read more

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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