The Pipe Doctor

Positive Attributes: - Responsiveness and Professionalism: A large number of reviews commend Trisha and her team for their quick response times and professionalism. Many clients appreciate being able to contact them easily and receive timely assistance, often noting that they were able to come to the property on the same day or shortly after the request. - Quality of Work: Many express high ... Read more

Positive Attributes: - Responsiveness and Professionalism: A large number of reviews commend Trisha and her team for their quick response times and professionalism. Many clients appreciate being able to contact them easily and receive timely assistance, often noting that they were able to come to the property on the same day or shortly after the request. - Quality of Work: Many express high levels of satisfaction with the quality of the plumbing services provided, especially highlighting the thoroughness of inspections, the skill in correcting plumbing issues, and the efficacy of solutions provided. Multiple reviews mention successful fix-ups of complex plumbing problems, such as sewer line repairs and backups caused by roots. - Transparency and Education: Customers frequently mention feeling well-informed after the consultation with Trisha. She is praised for walking clients through the issue and proposed solutions, ensuring they understand the process and avoiding hidden costs.Areas for Improvement: - Scheduling Issues: A significant number of negative reviews center around scheduling conflicts and delays. Customers report waiting for appointments that were canceled without sufficient notice, leading to frustrations, particularly when timely assistance is crucial. Despite the overall positive sentiment regarding the quality of work, multiple reviewers feel let down by the inconsistency in service availability. - Communication Gaps: While several clients appreciated the high level of communication and updates, others encountered silence when expectations were not met Read less