Franklin Square Plumbing and Heating

The reviews shared indicate serious concerns about the quality and reliability of Franklin Square Plumbing and Heating's services. A recurring theme is the dissatisfaction with the technicians sent to perform the work. Customers describe the staff as inexperienced, leading to further issues rather than resolving the initial problem. The lack of technical knowledge demonstrated by the technicians e... Read more

The reviews shared indicate serious concerns about the quality and reliability of Franklin Square Plumbing and Heating's services. A recurring theme is the dissatisfaction with the technicians sent to perform the work. Customers describe the staff as inexperienced, leading to further issues rather than resolving the initial problem. The lack of technical knowledge demonstrated by the technicians exacerbates the frustration among clients. Another critical issue highlighted is the lack of transparency regarding pricing. Customers report being surprised by unexpectedly high charges, such as $750 for a service that did not yield results. There was no upfront disclosure of service fees or hourly rates, leading to feelings of being misled. The inconsistencies between the information provided by the receptionist and the on-site technician contributed to the disappointment and distrust experienced by customers. Moreover, the reviews indicate that jobs were left incomplete, causing further inconvenience. In one prominent case, a customer Read less