Lance Piping Corporation

2.0 /5 (1 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The recent review for Lance Piping Corporation indicates a negative sentiment, highlighting issues with communication and responsiveness. The lack of a detailed estimate and delayed follow-up has resulted in frustration for the customer, suggesting that the company may need to improve its client engagement and service delivery processes.

Services Offered Verified by Business

Plumbing inspection

Business Details

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Workman Score

  • Price-friendly
    60%
  • Professionalism
    40%
  • Experience
    50%

Overview of Company Customer Sentiment Analysis in January

The review suggests that the customer has been trying to get a detailed estimate for over a week but has not received an appropriate response. This shows a significant gap in communication within the company, as the expectation of timely and clear communication is not being met. The mention of a family member handling estimates implies that there may be a lack of professional structure or delegati... Read more

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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