The recent review for Lance Piping Corporation indicates a negative sentiment, highlighting issues with communication and responsiveness. The lack of a detailed estimate and delayed follow-up has resulted in frustration for the customer, suggesting that the company may need to improve its client engagement and service delivery processes.
The review suggests that the customer has been trying to get a detailed estimate for over a week but has not received an appropriate response. This shows a significant gap in communication within the company, as the expectation of timely and clear communication is not being met. The mention of a family member handling estimates implies that there may be a lack of professional structure or delegati... Read more
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