Mr. Rooter Plumbing of Greater Syracuse

The reviews for Mr. Rooter Plumbing of Greater Syracuse reveal a diverse range of sentiments among customers. Positive aspects frequently mentioned include:Responsive and Reliable Service: Many customers appreciate the promptness and responsiveness of the service, especially in emergency scenarios such as burst pipes or severe clogs. Reviews often highlight technicians arriving on time and demonst... Read more

The reviews for Mr. Rooter Plumbing of Greater Syracuse reveal a diverse range of sentiments among customers. Positive aspects frequently mentioned include:Responsive and Reliable Service: Many customers appreciate the promptness and responsiveness of the service, especially in emergency scenarios such as burst pipes or severe clogs. Reviews often highlight technicians arriving on time and demonstrating a professional attitude, which contributes to customer confidence in the service.Competence and Knowledge: Specific technicians are noted for their expertise and thorough diagnostic skills. Customers frequently mention positive experiences with informed technicians who take the time to explain issues and provide thorough inspections, as seen in the review that praised John Wayne for his diagnostic efforts and effective problem-solving.Professionalism: Customers commended the demeanor and courtesy of several technicians, noting that politeness and professionalism are core strengths of Mr. Rooter. Positive interactions enhance customer experiences, leading to feelings of trustworthiness. Conversely, there are significant areas of concern that consistently emerge:High Pricing Concerns: Multiple reviews express dissatisfaction over what customers perceive as exorbitant service charges. Several customers mentioned feeling misled by the pricing structure, particularly regarding emergency fees and the lack of upfront cost estimates. Instances of feeling Read less