McCann Mechanical Heating Cooling & Plumbing

The review illustrates a glaring issue with accountability and service quality at McCann Mechanical. The customer's experience suggests that the installation of the heat pump was not only flawed but that the subsequent lack of response from Sean to rectify the mistake significantly impacted the customer's trust in the company. Key sentiment indicators from this review include: - Neglect of Duty:... Read more

The review illustrates a glaring issue with accountability and service quality at McCann Mechanical. The customer's experience suggests that the installation of the heat pump was not only flawed but that the subsequent lack of response from Sean to rectify the mistake significantly impacted the customer's trust in the company. Key sentiment indicators from this review include: - Neglect of Duty: The reviewer felt that Sean did not uphold his responsibility to ensure the installation was done correctly, which led to dissatisfaction. - Quality of Workmanship: The review underscores a negative experience with the technical execution of the service, suggesting that potential customers may have concerns regarding the skills or professionalism of the technicians. - Financial Impact: The additional cost incurred by the need for another company's service is a critical aspect of the review, illustrating that the failure of McCann Mechanical's service not only caused inconvenience but also financial loss for the customer. In conclusion, the review highlights a significant gap in service standards and customer care that could deter potential clients looking for reliable heating, cooling, and plumbing services. Read less